Located in Okazaki City, Aichi Prefecture, Shibata Shuzo was established in 1830. It has been run by the family since the beginning, and is currently operated by the 8th for generation.
Professional packing and fast shipping
We offer a broad range of shipping options owing to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your products in accordance with our exact and accurate specifications. Your goods will go through a thorough inspection and be properly secured before they are shipped. Every day we ship thousands of packages to customers across many countries. The fact that we are dedicated to becoming the largest online retailer in the world is obvious. The distribution centers and warehouses distribution are situated in Europe, as well as the USA.
Orders that contain more than one item are assigned processing periods according to each item.
Prior to shipping, we check the item thoroughly. Most orders today are shipped in 48 hours. The delivery time is between 3 and 7 working days.
Returns
The stock market is always changing. It's not entirely managed by us since we're involved with several entities, including the factory and the storage. The actual stock can be changed at any time. It's possible that the stock may run out after your order has been processed.
Our policy is valid for 30 days. If it's been more 30 days since you've made your purchase and we're unable to offer you a complete exchange or refund.
The item must not be used, and it must be in the original packaging. The item should be in its original packaging.
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